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New Arrivals - Apparel - Jewlery - Shoes - New - Used - Designer Brands

REFUND POLICY

Refund & Return Policy
Returns & Exchanges:

  • We accept returns for unused, unworn, and unwashed items with original tags within [Insert Time Frame] (e.g., 14 or 30 days) of delivery.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Non-Returnable Items:

  • Final sale items, accessories, and undergarments are not eligible for returns.

  • Pre-loved or second-hand items are sold as-is and cannot be returned.

Refund Process:

  • Once we receive your return, please allow 5-7 business days for processing.

  • Refunds will be issued to the original payment method.

Damaged or Incorrect Items:

  • If you receive a defective or incorrect item, please contact us at [Your Email] within 48 hours of delivery with photos of the issue.

Cancellations:

  • Orders can only be canceled within 12 hours of purchase. After this timeframe, the order will be processed, and you will need to request a return after delivery.

For refund requests, please contact Info@BuyCoutureMix.com

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